Política de reembolso

Let's be upfront here ... we are not Amazon or REI.  We cannot sustain a "return for any reason" policy, but we do want to make sure you are happy to the extent we can.  Our policy outlined below is an effort to allow a customer a reasonable opportunity to return a defective or unsatisfactory product while still allowing our new business to grow and provide more customer choices in the future.  We appreciate your understanding.

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Returns are accepted within 30days with prior approval from info@adengear.com.

If you need to return a product because it is damaged or not the product that you ordered, we will send you a postage-paid shipping label for your return.

If you need to return a product because you would like a different size, color, or other feature, you will be responsible for paying the shipping cost to return these items. Upon approval, a shipping address will be provided for your return. Some items are non-returnable, including "final sale" items and any custom-made products.

To be eligible for a return, your item must be unused and in the same condition that you received it. An approved return may be accepted for exchange or refund and may be subject to a 10% restocking fee.

Shipping costs are non-refundable. If you are approved for a refund, your refund will be processed upon receipt of your returned items, and a credit will be applied to your credit card or original method of payment, within 30 days.

Email info@adengear.com regarding your return requests and questions.